Unread mails on Outlook MAC

Use Smart Folder to view Unread only

If you are having trouble seeing the difference between read and unread messages in Outlook you aren’t alone. This was one of the hot topics on the forums this week.

You could assign a category using a rule to all incoming messages to color unread messages, but you would have to manually remove the category. Not a good option for busy users. I suggest using 1) a Smart Folder for Unread only (Entourage called these custom views) or 2) use the Filter in the Ribbon to show Unread.

How to create a Smart Folder for Unread only.

1. In the upper-right corner of the Outlook window, click in the search box
   The Search tab appears.
2. Define the scope of the search by clicking on Folder on the Search tab.
   
3. On the Search tab, click Advanced, then select Read Status – Is – Unread. On the Search tab. click Save. Name the folder Unread only.
   
4.  The Smart Folder appears in the navigation pane.